Existing customers
Support and Escalations
Already a Comm-Tech customer? Find the fastest way to reach the right team below.
What do you need help with?
IT & Cyber Support
Call us
Calls are recorded. Then press the option shown.
Lines open Monday to Friday, 08:30 to 17:30. Open 24/7 for Complete Care customers.
Or email
helpdesk@comm-tech.co.uk
If your IT & Cyber Support request is not moving, work through these in order. Quote your ticket or account reference so it can be picked up quickly.
Mobile Support
Call us
Calls are recorded. Then press the option shown.
Lines open Monday to Friday, 08:30 to 17:30. Open 24/7 for Complete Care customers.
Or email
support@comm-tech.co.uk
Mobile Support is handled by phone or email. There is no self-serve ticket for this area.
If your Mobile Support request is not moving, work through these in order. Quote your ticket or account reference so it can be picked up quickly.
Phone System Support
Call us
Calls are recorded. Then press the option shown.
Lines open Monday to Friday, 08:30 to 17:30. Open 24/7 for Complete Care customers.
Or email
provisioningteam@comm-tech.co.uk or faultsteam@comm-tech.co.uk
Phone System Support is handled by phone or email. There is no self-serve ticket for this area.
If your Phone System Support request is not moving, work through these in order. Quote your ticket or account reference so it can be picked up quickly.
Data & Connectivity Support
Call us
Calls are recorded. Then press the option shown.
Lines open Monday to Friday, 08:30 to 17:30. Open 24/7 for Complete Care customers.
Or email
provisioningteam@comm-tech.co.uk or faultsteam@comm-tech.co.uk
Data & Connectivity Support is handled by phone or email. There is no self-serve ticket for this area.
If your Data & Connectivity Support request is not moving, work through these in order. Quote your ticket or account reference so it can be picked up quickly.
Sales & Account Management
Call us
Calls are recorded. Then press the option shown.
Lines open Monday to Friday, 08:30 to 17:30. Open 24/7 for Complete Care customers.
Or email
sales@comm-tech.co.uk
Sales & Account Management is handled by phone or email. There is no self-serve ticket for this area.
If your Sales & Account Management request is not moving, work through these in order. Quote your ticket or account reference so it can be picked up quickly.
Finance
Call us
Calls are recorded. Then press the option shown.
Lines open Monday to Friday, 08:30 to 17:30. Open 24/7 for Complete Care customers.
Or email
accounts@comm-tech.co.uk or billingteam@comm-tech.co.uk
Finance is handled by phone or email. There is no self-serve ticket for this area.
If your Finance request is not moving, work through these in order. Quote your ticket or account reference so it can be picked up quickly.
Pick a topic above and we will show you the number, the phone menu option and the escalation path.