3CX phone system
Calls, chat and WhatsApp in one system, from a 3CX Titanium partner.
Every customer conversation in one system
The 3CX phone system brings calls, video meetings, website live chat, WhatsApp and social messages into one app, so your team answers every customer from the same screen. It runs over standard SIP trunks, works with a wide range of desk phones and can be hosted by us, with a cloud provider you choose or on your own servers. As a 3CX Titanium partner, we set it up with the right licence and features for your team.
A 3CX Titanium partner in three years
Titanium is the highest level of 3CX’s partner programme. We reached it in just three years, which 3CX describes as a record across its UK and Ireland channel.
“Massive congratulations to Comm-Tech Voice & Data, reaching 3CX Titanium Partner status in just three years! That’s a record-breaking speed across the 3CX Channel in the UK & Ireland, a real testament to your focus, expertise, and customer dedication.”
Paul Clarke, General Manager UK & Ireland, 3CX
Try 3CX freeWhat 3CX covers
Call handling
Call queues, call routing and an automated receptionist that gets callers to the right person.
Live chat, WhatsApp and social messages
Website chat, WhatsApp, Facebook and Instagram messages arrive in the same place as your calls.
Video meetings
Built-in video meetings that guests can join from a web browser without installing anything.
3CX hosted your way
Hosted by us, with a cloud provider of your choice or on your own servers.
3CX support
Set-up, licensing and ongoing support from a 3CX Titanium partner.
Call recording, reporting and AI transcription
Record calls, review call activity in reports and turn conversations into text with AI transcription, depending on your 3CX licence.
Get in touch
Have a question, or want to see where you stand? Get in touch, no pressure, no obligation.
Prefer to talk first?
01603 218600Key Benefits
Every message in one queue
Calls, chats and messages land together, so customers get a reply from whoever is free.
Your choice of hardware
Keep compatible desk phones and headsets or choose new ones from a wide range.
Video in the same system
Meetings run alongside your calls, with one app and one login for your team.
Why Comm-Tech?
One provider,
simpler technology
One provider for telecoms, connectivity, IT and cyber security, to simplify technology and keep your business running.
Proactive,
not reactive
Regular reviews catch problems while they’re still small, before they become costly or disruptive.
Built around
your business
We take the time to understand how your business runs, then recommend what fits it.
FAQs
How much does 3CX cost?
3CX is licensed annually, with the price depending on the edition and the number of calls your system needs to handle at once. Hosting is priced separately. We’ll recommend the right licence and give you a clear quote.
Is 3CX hosted or on-premise?
It can be either. We can host 3CX for you, set it up with a cloud provider you choose or install it on your own servers.
What does a 3CX partner do?
A 3CX partner sells, sets up and supports 3CX systems. Titanium is the highest level of 3CX’s partner programme, and we reached it in three years.
Can I try 3CX free?
Yes. You can try 3CX free to see how it works, and we’ll help you set it up for your business when you’re ready.
Can 3CX handle WhatsApp business messages?
Yes. WhatsApp, Facebook, Instagram and website live chat all come into the same system as your phone calls.
Does 3CX work with our existing desk phones?
3CX works with a wide range of desk phones, so your existing handsets may be compatible. We’ll check them as part of your technology review.
Get in touch
Get in touch and tell us how your customers contact you today, or try 3CX free.