Communications and IT built around the school day.

It depends on how your school or trust is set up. We work with several cloud phone systems, including 3CX, which can route calls to reception, attendance or the safeguarding team and ring on desk phones, the mobile app or both. Paging and intercom can also share messages across classrooms and buildings, including lockdown and evacuation alerts.

Safeguarding calls can be given their own route, so they go straight to your designated team. Call logging and call recording rules can be configured to support your school’s own safeguarding and data protection policies. Staff can also contact parents and carers from the app using their school number, which keeps personal numbers private.

Martyn’s Law applies to schools where 200 or more staff and pupils may be on site at the same time. They need procedures for evacuation, invacuation and lockdown, plus a way to alert everyone on the premises to danger. Schools sit in the standard tier whatever their size, and the duties are expected to come into force in 2027. We can review how your phone system, paging and mobiles would carry an alert across your campus and help you plan any changes.

Yes. Our managed IT service covers Microsoft 365, desktop support and hardware, with education pricing for eligible schools and trusts, including academic pricing on Microsoft 365 licences. Email security, firewall support and cyber awareness training for staff are available alongside it, and a Quarterly Business Review checks your hardware and security set-up to keep school systems secure and up to date.

Access points are planned around how many people and devices use each area, so classrooms, halls and staff rooms keep a dependable connection when everyone is online at once. Pupil and guest networks can run alongside the staff network, each with its own access settings.

It depends on what reaches your site and how many people are online at once. Options include full fibre broadband or a leased line, which gives equal upload and download speeds. Adding a 4G or 5G backup gives the school a second route online if the main connection drops.

Analogue phone lines are being switched off, with the move to digital due to complete by 31 January 2027. Intruder alarms, door entry systems, lift emergency lines and older phones often run on these lines. We review what’s connected across your site and move each service to a digital alternative. Digital phone lines rely on mains power, so we’ll also talk through how to keep essential services running during a power cut.

Yes. Phone systems, mobile, connectivity and IT can be set up across multiple locations, with the approach planned around how each school or academy trust is structured.